Reviews
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“So thankful for Bobby!”Yesterday Bobby came to assess my well water’s softener system. Bobby took the time to fully explain potential concerns. Additionally, Bobby checked the plumbing in my kitchen, bathroom and laundry room. Fortunately and as a testament to their previous work, he was confident that mostly all is well. This honesty and transparency is what keeps me calling Bill The Plumber and requesting Bobbie and his sidekick Russell. Sincere young men with the professional attendance a customer looks for.
- Gwen B.
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ALWAYS A 5 STAR ++ SERVICEGeorge at Bill the Plumber has done jobs for us including excellent system selection and installation of a tankless, electric water heater. I was tired of having to use a plunger with our low flush toilets, decided to upgrade. Called Bill the Plumber, got to work with my favorite rep Eva, told her I needed 3 new toilets and 3 new facet installations, wanted George to do the work. Eva set us up and kept us well informed through out the process. George quickly came to our place, recommended the hardware that we would like, gave us a quote and some nice discounts. Eva got us quickly schedules and George and Matt showed up to do the work, they did it quickly with high technical quality, improved our set up, cleaned up well after. We are very happy with our new systems and with the excellent support provided by our Bill the Plumber Team. If you need plumbing work done call Eva at Bill the Plumber, the service I have received is always 10 stars out of 5 stars.
- Fred
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Bill the Plumber is an awesome company and I highly recommend their services!
I have been using Bill the Plumber for 10 years. Recently I required some maintenance on a toilet and George showed up on time and did an excellent job!! Bill the Plumber is an awesome company and I highly recommend their services!
- Robert L.
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He did such a good job and took him no time at all. I am very happy with his work and his help to solve my problem.I had a leak outside to the point I could not turn on or off my water hose. Matt came out gave me an estimate to fix it. What a surprise to find out it did not even cost what the estimate was and gave me a discount. He did such a good job and took him no time at all. I am very happy with his work and his help to solve my problem. I will be calling Bill the Plumber from now on.
- Darnell
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Matt was thorough, polite and knowledgeable!I had Matt come to my home today for my yearly checkup, Matt was thorough, polite and knowledgeable! I extended another two years. I highly recommend Bill the plumber and Matt as well.
- John McNair
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Gratitude is not only the greatest of virtues, but the parent of all others.-CiceroI was 100% satisfied with this company. They installed a toilet that I bought at Home Depot, and scheduled & completed the entire job after just 2 days of contacting the office. Very impressed with entire staff! Highly recommend!!
- Jan H
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Nice job, low-key, no pressureThe guy who came out today had been to our place in the past and was familiar with our situation. He did a nice clean job with our various toilets and sinks and gave us some tips for keeping our plumbing functioning well. Very polite and low-key, I'd definitely have them back again in the future.
- Ken Deutsch
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Bill the Plumber is a company you can count on!!Bill the Plumber is someone you can count on. Quickly return calls. Fit us in on a holiday emergency without extra charge. The staff is knowledgeable, and courteous and wonderful to work with. The staff are not pushy, trying to sell you something you really don't need, and they try to keep costs down. if you are looking for a plumber, we can definitely recommend them and give them a 5 star plus rating. Judy and Frank
- Frank and Judy B
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Wonderful ExperienceWe are tremendously satisfied with the service and responsiveness of Bill the Plumber. George was prompt, knowable and efficient as he installed our new Garbage Disposal. He also made suggestions to reduce our energy usage, telling us to close off the water and turn off the circuit breaker to the water heater when we go away, as so many snow birds do. Oh, the price for the service was eminently reasonable. Thanks George and all those at Bill the Plumber who made this such a good experience.
- Craig
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Very GoodFast, efficient, professional
- Customer
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3500Bobby & Chad arrived on time to give me an estimate for replacing my non working 72 gallon gas hot water heater. Within a few minutes Bobby had the unit working. It still needs to have thermostat replaced but I now have hot water. Previous service calls were not able to get the unit working. Bobby provided me with an estimate which I consider too high but I was very impressed with Bobby getting my old water heater working (for now).
- GL
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Good DudesBobby and Chad made quick work of a leaking pipe. They worked with me to lower the costs. Not only are they knowledgeable and efficient, they are a couple of good dudes. Highly recommend.
- 6X CHRIS
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very professional and informativeBobby came to our house on a Sunday night due to a septic back-up and he was very professional and informative. He did what he could and said he?d return Monday with a co-worker. Bobby and Russel arrived to an even bigger disaster Monday morning but worked efficiently to solve the problem. They were wonderful!!!! We will use them again for any future plumbing issues.
- Michele S.
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Bill The Plumber made me smile today!Today I had a problem with a sewer line and needed a jet wash and repair. Bobby and Russ were dispatched to fix the problem. They were friendly and professional, efficient and clean. The problem was gone in a timely fashion and my anxiety level went way down. Bobby spotted a possible future problem and gave me a couple of alternatives to think about if I decide to be proactive and rest easier in the future. I was very happy with their service and will recommend them to my friends and family for any plumbing needs that they may encounter.
- Don M.
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“They make bad news easier to handle.”Over the past several months, I’ve had Bobby, Russell and Jeremy navigate the problems of my well, water treatment, hot water heater and most recently, a small leak behind the wall. These guys have completed each job with professional conduct and in a timely manner. Bill the Plumber is a trustworthy company with an earned reputation. I thank these gentlemen truly and look forward to having my house repipe this week!
- Gwen
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Excellent and thorough serviceWe had a very messy, under the sink job to be done. The garbage disposal was leaking and the pipes were old and corroded. Matt was very thorough, patient and knowledgeable. He walked us through the whole process and then efficiently proceeded to do the job. He was friendly, helpful, thorough and very tidy. Everything looks and works great. We were very impressed by him. Highly recommend.
- Faye
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Pleasure doing business with Bill the PlumberI have been with Bill the Plumber since 2010 and I have been very satisfied with their work. The young man that came out today was very personable , upfront, and efficient. He came at the start of the scheduled window time and got right to work. He knew what he was doing and did a very good job of explaining what needed to be done and what he was going to do.
- Carol H.
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Excellent and conscientious service!Scheduled annual backflow testing with Eva, and was given a 2 hour window for technician to arrive - NOT the 5 hour window that my air conditioning service company gave me. Matt, the technician who came to do the work was extremely knowledgeable and even checked my tub drainage (I thought it was a bit slow draining). No problem with it though. Matt was very personable and professional. Excellent experience with Bill the Plumber.
- RICHARD SCHLOSSBERG
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PlumberBOBBY WAS VERY EFFICIENT AND KNOWLEDGEABLE, PLEASANT TO HAVE IN MY HOME.
- K.Amoder
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“Very Professional”I am very pleased with my plumbing services. Bobby helped me select the best option for replacing two toilets upstairs in my townhome! As well as replacing a faucet in one of my bathrooms. He was professional and efficient. Thanks! I would definitely recommend your services.
- Donna
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Matt the plumbing super hero saved the dayFearing the worst when the pipes backed up, Matt the plumbing super hero saved the day. Not only did he take the time to fully explain the who, what and why, he also worked with the main office to get a great price. It is because of Matt's great customer service (and quality of workmanship), and the the other plumbers that have serviced us in the past, that we have been a customer for several decades. Bill the Plumber is the only one you should call for the best service at a reasonable price. HIGHLY RECOMMEND. A+++++++++
- bettye
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Excellent service!!!Matt was absolutely excellent in the service he provided. Because of him Bill the plumber will always do my plumbing work!!!
- Tbe
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Fabulous FindSo happy to have discovered Bill The Plumber. Jeremy was super nice, & he did a great job. The annual protection plan is a great deal.
- Donna
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very knowledgableMatt came out today for an inspection and did a great job!
- gamer
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Fast service for an emergency & a job well doneOffice staff got a plumbing expert to me on a same day basis for an emergency water heater leak. Bobby quickly sized up the situation, picked up a replacement water heater, and installed it before the end of the day. Fast worker, very knowledgeable and efficient, good natured and good sense of humor.
- Judi S
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Excellent communication, honest and professionalMatt was a great help since I was not able to be on-site the day of my job. He was honest, professional and informative every step of the way. I will definitely call Bill the Plumber next time and refer any friends in need of plumbing services. Thank you for a job well done, Matt!
- Jessica G.
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Got here FastI was impressed with the fast response of the technician on a Saturday emergency. I manage a motel and needed a stoppage removed before the next guest checked in. Matt was very knowledgeable. I know all the plumbing lines and between the two of us he was up and running in minutes. I recommend Matt because he knows his job and what he is doing. He was also informative for maintenance of our lines as well.
- Bob Mgr of The Sea Spray Resort
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Polite, Professional, and Efficient!Bobby and Russell were very professional (they introduced themselves first thing) and efficient in diagnosing the problem with my tankless water heater. They completed a temporary fix and had the repair parts shipped overnight. I would feel confident with these guys if I ever need Bill the Plumber's services again.
- Kevin Tinley
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1377Our hot water heater starting leaking on Saturday during the thanksgiving weekend. We had used bill the plumber before and was very satisfied with their work. It was 9:30 am and we called and pressed # 1 for emergency service and was answered by the 3rd ring. George the technician on call informed us that he would be there in 45 minutes to an 1 hour. He arrived early and sized the situation and said he could have the water heater installed as soon as he could get it from their warehouse. He was very courteous and informative. Before 12 noon he had the heater installed and ready to go. The service and speed it was performed was amazing. We were expecting to have to be without hot water until the following week. Hats off to the company and George for being so expedient.
- joe gallo
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$1300.We called about a leak thought to be coming from the dishwasher. Turned out to be much more complicated-cracks in the cast iron and copper pipes in the wall behind the kitchen cabinets. Bobby and Russell tackled this by cutting through the drywall behind the sink drains and then cutting out the cast iron and copper lines and installing new PVC parts. They ran water in the sink to test the repairs. They were very efficient, professional, and polite and explained all the steps taken as they did the repair. We are very pleased with the result and highly recommend Bobby and Russell.
- Excellent job!
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Quote.Matt the Plumber not only did a great job, he made the experience fun! Thank you, Matt!
- Customer
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Pipe replacementThis company is great! They are at the house when they say they are going to be. Today Matt and Russell replaced the underground cast iron. Both guys were very friendly! Matt is young, but he blew me away with his knowledge. Fixed the problem super fast and efficiently. They didn’t leave any mess behind. I am super impressed with this company and would definitely use them again if the need ever arises!
- Kimberly Davis
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Professional, efficient, and great Job!Bobby from Bill the Plumber came out today and fixed a bathroom faucet we thought we were going to have to replace, saving us a lot of money on that. And he replaced the kitchen faucet which we knew had to replace saving us money on a very good faucet with a five year warranty. He had it on his truck, so there was no waiting and was basically in and out of here in an hour. Thanks Bobby!
- Elaine MacMahon
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Above and beyond customer serviceFrom speaking to Jan and Eva to Tim cutting my PVC into numerous 4 inch pieces they went above and beyond excellent customer service. I am making a toy car garage for my three-year-old grandson. It is made out of a wooden crate and PVC. I did not realize how difficult it is to cut PVC with a hacksaw. I knew a plumber service would have an electric saw. Bill the plumber company graciously told me they could do this for me at no charge. I brought Tim his favorite pie coconut cream pie. I cannot express in words my gratitude for their very kind help. I would highly recommend them for all services.
- Mary Ann
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Highly RecommendedBill The Plumber gives excellent service. Bobby was very informative, courteous, and explained a number of things to us regarding valves, hoses, etc. Highly recommend this company. You won't be disappointed. They are very responsive and professional.
- Bill K
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Best serviceEvery part of my experience was excellent. Matt was great. Thank you.
- charles w skafec
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Nicest, most helpful repair technician I have dealt with ever!I called to schedule appt to remedy back-up in kitchen sink/disposal. The technician Bobby arrived at scheduled time. He was very courteous and professional. Diagnosed the problem and gave me options. I checked my home warranty plan, which I should have done before I called Bill, and discovered that my home warranty should cover the cost to remove the blockage. I apologized to Bobby for not checking first. He was very understanding . I could not have been more pleased with the service and will use this company in the future. We have used them for several years now and tonight I was reminded why -- service is excellent. Thank you, Bobby.
- Barbara
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Excellent work! sI had a wonderful experience with Bill the Plumber. They have been extremely thorough with their work and arrived exactly on time each time. Matt is very very knowledgeable and goes out of his way to make sure that the job is done fully and perfectly. He took a lot of time to explain things to me with my many questions! He really cares about helping people. I would highly recommend this company to anyone. We purchased the lifetime plan and it is such a great deal! Thank you so much, Matt.
- Ann-Marie
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Courteous and efficient!Bobby and Russell were both very courteous and efficient. Explained the needed and got it done quickly. I should have called much sooner!
- JC
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Our technician, Matt, was great!Matt was great. He was on time, friendly, and very knowledgeable. He quickly diagnosed the problem and provided the accurate solution. Thank you for your timely and efficient service!
- Linda and Terry Williams
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George handled all my problems and went above and beyond my expectationsThis was my first experience with your company and I need to say how pleased I am with the efficiency and expertise that George used to handle a bad pipe problem I had in my old kitchen. He also went thru the house and fixed several things I put off for a long time that I would have thought to have approached later and now I have no worries and things are working well. He represented your company well in how he communicated and showed me the extent of my problem and now my plumbing in my kitchen and throughout my house is working perfectly. What a relief! He is an accomplished professional who I think is a real asset to your company. I wouldn't hesitate to recommend Bill the Plummer and George R, to any of my friends because of the quality of work and speed with which a difficult problem was resolved.
- Linda P
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great workMatt just left after installing a water heater. He was professional and worked diligently. He explained everything well, and no leaks so far. He is a great asset to your company.
- margaret a lowe
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Problem solved!!!After several failed repair attempts regarding an unpleasant odor coming from my kitchen sink, Bobby arrived and immediately diagnosed the issue. Very professional, friendly and honest.
- An appreciative customer
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Job well done!!!Bobbie came and checked everything for me. I found him to be very efficient and knowledgeable.
- Liz R
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"Excellent Service"First experience with Bill The Plumber. Bobby was on-time, friendly, professional & got the job done in a prompt & efficient manner.
- BJ
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Couldn't ask for a better or more professional jobBobby felt like a friend I had known for years with a professional and knowledgeable attitude. He does his job as though he was working on his own house, which means his work is done right and looks good also. Shows up on time and does not rush through the job so it is done right the first time. Could not have asked for anything more! Great job Bobby extremely happy and satisfied with his work. Thanks man, David R.
- David R.
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I do not know what you meanBobby @ Russell performed the repair of leaking under the kitchen sink and replaced the garbage disposal and fixed the toilets. They were very efficient and professional in their work. I would highly recommend them to everyone.
- donald ferguson
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$350.00Bobby was very helpful, knowledgable and professional. He gave us a quote and there were no additional charges. Highly recommend!
- Eric D
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George is Amazing!George came out today to replace an outdoor faucet that has been leaking forever. He also checked several other small things, without additional cost. He was nice, efficient, did the job very well, and I felt that the price was reasonable. Bill the Plumber has saved me in the past and I'm sure they will be save me again in the future. Huge kudos to George for doing such a great job!
- Margaret Hess
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I don't know what this isBobby in Sarasota was the plumber who handled issues this week at property I rent. He did an outstanding job diagnosing the problems and resolving them timely and efficiently. He had previously taken care of another issue a few months ago and had also done an outstanding job that time. He is very professional and efficient.
- Donna
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1174.90Matt responded on Super Bowl Sunday and did a great, professional job of removing the main line blockage and making repairs to a toilet. Very knowledgeable and kept working to get the job done and because I am a Veteran I got 10% off. Hey Matt's boss, you have a great company asset in Matt your employee.
- Larry B.
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Matt is outstanding!We have been using this company for five years. They are professional, courteous and so knowledgeable. Our recent experience with Matt was exceptional. He explained everything, completed the job quickly and was super friendly. We can’t recommend Matt or this company enough!
- Beth C.
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"We now have a Plumbing company for Life"! Thank you Bill the Plumber.Thank you Bobby and Russel for a job well done on a serious plumbing issue at our home. Both of you were professional, kind, and advised us what would be necessary to resolve our problem! Then you went to work and solved it! Can't thank you enough for your expert service. . Also, thank you Eva, for your kindness in assisting with our appointment. Your kindness did not go unnoticed! we feel we have a plumbing service for life! Best regards, Douglas Peters
- Douglas Peters
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This is a test ReviewWe are testing the review form
- ScorpionTest
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Wonderful!Absolutely wonderful! Loved Byron! I'll be calling again!
- Joey
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Great!So Polite! Loved it!
- Joey P
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Quick Response, Great Job!Bobby did an outstanding job on a nasty multiple drain blockage & stuck with it until the problem was solved.
- Robin
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Very professional. Good job all around!Bobby made a quick diagnosis and solved the problem in record time. Very professional. Good job all around!
- Bobby
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Excellent JobThanks to Bobby and Russell the tower leak is fixed. Great job and working late and very pleasant. Thanks for all your hard work!
- Shannon
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Excellent service.I called at 7:30 a.m. on a Saturday morning. I had a plumber arrive at 9:30 a.m Matt explained everything he was doing. 30 mo.utes later the task was completed Matt was kind, understanding and polite. Matt rocks! I would call this company again and recommend them.
- Janie
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Great work and politeService Technician Bobby did a great job at our house today. We had several leaky fixtures, he clearly explained what needed to be done and provided estimates for us to consider. His workmanship was excellent and everything was fixed promptly!
- Bob
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Competent, Honest and FriendlyI have used Bill the Plumber for several years and always had excellent service from the office staff and the plumbers. George R. just completed a repair and my annual inspection. I hope that he will be around for as many years as Eric, who recently retired. Highly recommend Bill the Plumber.
- Jean B.
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Great Referral! Fast, professional, reasonable rates and efficient service.So here it is Christmas Eve and all my plumbing at a standstill and I only have one bathroom. A friend referred me to this company and within the hour they were out to put my mind at ease. Fast, professional, reasonable rates and efficient service and I have flowing water again. Very satisfied and grateful.
- HappyHounds
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Professional and Dedicated EmployeeI appreciate the professionalism that Bobby displayed. He was very informative and extremely polite. It was apparent that he is a dedicated and hard worker. He is an excellent representative for Bill The Plumber. Outstanding job.
- Excellent Representative and dedicated employee
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Barry was very professional and helpful.Barry was very professional and helpful. He got everything organized and sorted out for us in a timely manner. Excellent!
- Hillary
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Tim D. is the best!Tim D. is wonderful! He checked out our Halo System (we’ve had it for 2 yrs) just to make sure it was ok. Tim spent an hour with me explaining what this system actually does, unlike the plumber who installed it. There was no charge. Tim is going to be our “go-to plumber” from now on!!
- Connie Leonardi
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Very prompt, pleasant and professional.Thanks to Bobby for his diligence in troubleshooting our plumbing issue today. Very prompt, pleasant and professional.
- Bernard gaines
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Very efficient and politeByron called me after he checked the two pumps for my well and all running water parts inside. He explained the problem of ants in one pressure switch and recommended a viable solution. He was very efficient and polite. The good news of "no charge" per my yearly inspection contract made my day! Thank you, Byron!
- Julie M.
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Very helpful and professionalVery helpful and professional
- Deb H.
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Super job!Great help, handled problem for me long distance. (I was 1500 miles away) took the lead and kept me informed. super job!
- Fergus K.
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Always very professional and efficientAlways very professional and efficient , everything is explained and nothing is too much for them , I would recommend bill the plumber to any one who is looking for good workmanship and people who care . Mrs j
- Jackie S.
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I am always happy with their abilityBill the Plumber has served me for many years now...I am always happy with their ability to fix problems and maintain my household needs.
- Sue P.
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the service was excellentAs always arrival was on time...the earliest estimated time, in fact...and the service was excellent.
- Carol
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Job well doneProblem well explained, Job well done
- Luc G
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You are a true professional. Outstanding job.Tim, Thanks as always for your help ....we can always count on you! We appreciate your knowledge and work ethic. You are a true professional. Outstanding job....... Thanks Mike & Tracey Robustelli
- Mike R.
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Excellent, as alwaysExcellent, as always, service and very creative solution to bath tub stopper.
- Jo G.
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Professional, friendly, informative.Professional, friendly, informative. The staff at Bill the Plumber have always inspired confidence that they are doing a good job and finding the problems that need attention.
- Larry L.
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Great serviceGreat service, explained the work carefully and then did as I requested. Timely and careful.
- Lynn J.
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Professionalism and an excellent job.Thanks very much for your professionalism and an excellent job. Donna Neale
- Gordon
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I would recommend him to anyone who needs any plumbing work done.Byron did an excellent job of servicing our plumbing. He is a very considerate and friendly man. I would recommend him to anyone who needs any plumbing work done. I hope that he will return next year when our yearly inspection is due....
- Michael F.
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Very helpful and knowledgeableVery helpful and knowledgeable. Thank you!
- Cathy C.
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As always you did a terrific job.Eric....as always you did a terrific job. Solved the problem and patiently explained it to me. you will always be the one I ask for when there is a plumbing problem. Thanks Carol Hochberg
- Carol H.
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I give nothing but praises.I recommend the services of Bill the Plumber & especially the work of Amram Hernandez. Beginning with the initial service and now the annual check-up I give nothing but praises.
- James D.
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Up to the most professional standardsAmram's work was done cleanly, and, I assume, up to the most professional standards. When I have my contractual inspection, I would very much like him to be the person to do it! Thanks A. Harriette Buckman
- Fred
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Quick, courteous and complete service.Quick, courteous and complete service. Byron did a nice job of explaining a variety of options to fix my plumbing problem.
- Erden K.
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Very pleasant, kind & honest.Tim was very pleasant, kind & honest. I felt at no time did he take advantage of the situation or me. I would use your company again if Tim was on the service call & would refer others. Regards Joe Lattuga
- Joe Lattuga
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Very courteous and knowledgeable. He gets my highest rating.I very much appreciate the time and effort Byron spent on our annual maintenance inspection. Very courteous and knowledgeable. He gets my highest rating.
- Edward