Reviews
See what our customers have to say…
Required
Great Phone Fix
George was great. He walked me through my issue on the phone and was able to resolve my problem and save me a bunch of money. Next time I need a plumber I will be calling Bill the Plumber for sure.
Responsive, Efficient and Trustworthy
This company stands by its work. When I needed a new garbage disposal George came out and took care of it. When there was a problem with the unit itself, he came right back and solved my problem. I was impressed with the efficiency and friendly manner.
Matt was prompt, courteous, nice to my dog, and fixed the problem fast!
Matt was prompt, courteous, nice to my dog, and fixed the problem fast!
Bobby was the best!
Very prompt, professional service. Would recommend! Will definitely use them again!
Matt was thorough, polite and knowledgeable!
I had Matt come to my home today for my yearly checkup, Matt was thorough, polite and knowledgeable! I extended another two years. I highly recommend Bill the plumber and Matt as well.
Gratitude is not only the greatest of virtues, but the parent of all others.-Cicero
I was 100% satisfied with this company. They installed a toilet that I bought at Home Depot, and scheduled & completed the entire job after just 2 days of contacting the office. Very impressed with entire staff! Highly recommend!!
Outstanding Company! Reasonable and Accurate!
Found this Company from friend referral and they are amazing! Very honest straight forward and fixed our problems quickly. Our Technician Matt was super! We will stick with this company from here on. We were using Unique for 20yrs and all they did was rip us off at every turn! Thank you Bill The Plumber!
“So thankful for Bobby!”
Yesterday Bobby came to assess my well water’s softener system. Bobby took the time to fully explain potential concerns. Additionally, Bobby checked the plumbing in my kitchen, bathroom and laundry room. Fortunately and as a testament to their previous work, he was confident that mostly all is well. This honesty and transparency is what keeps me calling Bill The Plumber and requesting Bobbie and his sidekick Russell. Sincere young men with the professional attendance a customer looks for.
ALWAYS A 5 STAR ++ SERVICE
George at Bill the Plumber has done jobs for us including excellent system selection and installation of a tankless, electric water heater. I was tired of having to use a plunger with our low flush toilets, decided to upgrade. Called Bill the Plumber, got to work with my favorite rep Eva, told her I needed 3 new toilets and 3 new facet installations, wanted George to do the work. Eva set us up and kept us well informed through out the process. George quickly came to our place, recommended the hardware that we would like, gave us a quote and some nice discounts. Eva got us quickly schedules and George and Matt showed up to do the work, they did it quickly with high technical quality, improved our set up, cleaned up well after. We are very happy with our new systems and with the excellent support provided by our Bill the Plumber Team. If you need plumbing work done call Eva at Bill the Plumber, the service I have received is always 10 stars out of 5 stars.
He did such a good job and took him no time at all. I am very happy with his work and his help to solve my problem.
I had a leak outside to the point I could not turn on or off my water hose. Matt came out gave me an estimate to fix it. What a surprise to find out it did not even cost what the estimate was and gave me a discount. He did such a good job and took him no time at all. I am very happy with his work and his help to solve my problem. I will be calling Bill the Plumber from now on.
Nice job, low-key, no pressure
The guy who came out today had been to our place in the past and was familiar with our situation. He did a nice clean job with our various toilets and sinks and gave us some tips for keeping our plumbing functioning well. Very polite and low-key, I’d definitely have them back again in the future.
Wonderful Experience
We are tremendously satisfied with the service and responsiveness of Bill the Plumber. George was prompt, knowable and efficient as he installed our new Garbage Disposal. He also made suggestions to reduce our energy usage, telling us to close off the water and turn off the circuit breaker to the water heater when we go away, as so many snow birds do. Oh, the price for the service was eminently reasonable. Thanks George and all those at Bill the Plumber who made this such a good experience.
3500
Bobby & Chad arrived on time to give me an estimate for replacing my non working 72 gallon gas hot water heater. Within a few minutes Bobby had the unit working. It still needs to have thermostat replaced but I now have hot water. Previous service calls were not able to get the unit working. Bobby provided me with an estimate which I consider too high but I was very impressed with Bobby getting my old water heater working (for now).
Good Dudes
Bobby and Chad made quick work of a leaking pipe. They worked with me to lower the costs. Not only are they knowledgeable and efficient, they are a couple of good dudes. Highly recommend.
very professional and informative
Bobby came to our house on a Sunday night due to a septic back-up and he was very professional and informative. He did what he could and said he?d return Monday with a co-worker. Bobby and Russel arrived to an even bigger disaster Monday morning but worked efficiently to solve the problem. They were wonderful!!!! We will use them again for any future plumbing issues.
Bill The Plumber made me smile today!
Today I had a problem with a sewer line and needed a jet wash and repair. Bobby and Russ were dispatched to fix the problem. They were friendly and professional, efficient and clean. The problem was gone in a timely fashion and my anxiety level went way down. Bobby spotted a possible future problem and gave me a couple of alternatives to think about if I decide to be proactive and rest easier in the future. I was very happy with their service and will recommend them to my friends and family for any plumbing needs that they may encounter.
They make bad news easier to handle.
Over the past several months, I’ve had Bobby, Russell and Jeremy navigate the problems of my well, water treatment, hot water heater and most recently, a small leak behind the wall. These guys have completed each job with professional conduct and in a timely manner. Bill the Plumber is a trustworthy company with an earned reputation. I thank these gentlemen truly and look forward to having my house repipe this week!
Excellent and thorough service
We had a very messy, under the sink job to be done. The garbage disposal was leaking and the pipes were old and corroded. Matt was very thorough, patient and knowledgeable. He walked us through the whole process and then efficiently proceeded to do the job. He was friendly, helpful, thorough and very tidy. Everything looks and works great. We were very impressed by him. Highly recommend.
Pleasure doing business with Bill the Plumber
I have been with Bill the Plumber since 2010 and I have been very satisfied with their work. The young man that came out today was very personable , upfront, and efficient. He came at the start of the scheduled window time and got right to work. He knew what he was doing and did a very good job of explaining what needed to be done and what he was going to do.
Excellent and conscientious service!
Scheduled annual backflow testing with Eva, and was given a 2 hour window for technician to arrive – NOT the 5 hour window that my air conditioning service company gave me. Matt, the technician who came to do the work was extremely knowledgeable and even checked my tub drainage (I thought it was a bit slow draining). No problem with it though. Matt was very personable and professional. Excellent experience with Bill the Plumber.
Very Professional
I am very pleased with my plumbing services. Bobby helped me select the best option for replacing two toilets upstairs in my townhome! As well as replacing a faucet in one of my bathrooms. He was professional and efficient. Thanks! I would definitely recommend your services.
Matt the plumbing super hero saved the day
Fearing the worst when the pipes backed up, Matt the plumbing super hero saved the day. Not only did he take the time to fully explain the who, what and why, he also worked with the main office to get a great price. It is because of Matt’s great customer service (and quality of workmanship), and the the other plumbers that have serviced us in the past, that we have been a customer for several decades. Bill the Plumber is the only one you should call for the best service at a reasonable price. HIGHLY RECOMMEND. A+++++++++
Excellent service!!!
Matt was absolutely excellent in the service he provided. Because of him Bill the plumber will always do my plumbing work!!!
Fabulous Find
So happy to have discovered Bill The Plumber. Jeremy was super nice, & he did a great job. The annual protection plan is a great deal.
Fast service for an emergency & a job well done
Office staff got a plumbing expert to me on a same day basis for an emergency water heater leak. Bobby quickly sized up the situation, picked up a replacement water heater, and installed it before the end of the day. Fast worker, very knowledgeable and efficient, good natured and good sense of humor.
Excellent communication, honest and professional
Matt was a great help since I was not able to be on-site the day of my job. He was honest, professional and informative every step of the way. I will definitely call Bill the Plumber next time and refer any friends in need of plumbing services. Thank you for a job well done, Matt!
Got here Fast
I was impressed with the fast response of the technician on a Saturday emergency. I manage a motel and needed a stoppage removed before the next guest checked in. Matt was very knowledgeable. I know all the plumbing lines and between the two of us he was up and running in minutes. I recommend Matt because he knows his job and what he is doing. He was also informative for maintenance of our lines as well.
Polite, Professional, and Efficient!
Bobby and Russell were very professional (they introduced themselves first thing) and efficient in diagnosing the problem with my tankless water heater. They completed a temporary fix and had the repair parts shipped overnight. I would feel confident with these guys if I ever need Bill the Plumber’s services again.
1377
Our hot water heater starting leaking on Saturday during the thanksgiving weekend. We had used bill the plumber before and was very satisfied with their work. It was 9:30 am and we called and pressed # 1 for emergency service and was answered by the 3rd ring. George the technician on call informed us that he would be there in 45 minutes to an 1 hour. He arrived early and sized the situation and said he could have the water heater installed as soon as he could get it from their warehouse. He was very courteous and informative. Before 12 noon he had the heater installed and ready to go. The service and speed it was performed was amazing. We were expecting to have to be without hot water until the following week. Hats off to the company and George for being so expedient.
$1300.
We called about a leak thought to be coming from the dishwasher. Turned out to be much more complicated-cracks in the cast iron and copper pipes in the wall behind the kitchen cabinets. Bobby and Russell tackled this by cutting through the drywall behind the sink drains and then cutting out the cast iron and copper lines and installing new PVC parts. They ran water in the sink to test the repairs. They were very efficient, professional, and polite and explained all the steps taken as they did the repair. We are very pleased with the result and highly recommend Bobby and Russell.
Quote.
Matt the Plumber not only did a great job, he made the experience fun! Thank you, Matt!
Pipe replacement
This company is great! They are at the house when they say they are going to be. Today Matt and Russell replaced the underground cast iron. Both guys were very friendly! Matt is young, but he blew me away with his knowledge. Fixed the problem super fast and efficiently. They didn’t leave any mess behind. I am super impressed with this company and would definitely use them again if the need ever arises!
Professional, efficient, and great Job!
Bobby from Bill the Plumber came out today and fixed a bathroom faucet we thought we were going to have to replace, saving us a lot of money on that. And he replaced the kitchen faucet which we knew had to replace saving us money on a very good faucet with a five year warranty. He had it on his truck, so there was no waiting and was basically in and out of here in an hour. Thanks Bobby!
Above and beyond customer service
From speaking to Jan and Eva to Tim cutting my PVC into numerous 4 inch pieces they went above and beyond excellent customer service. I am making a toy car garage for my three-year-old grandson. It is made out of a wooden crate and PVC. I did not realize how difficult it is to cut PVC with a hacksaw. I knew a plumber service would have an electric saw. Bill the plumber company graciously told me they could do this for me at no charge. I brought Tim his favorite pie coconut cream pie. I cannot express in words my gratitude for their very kind help. I would highly recommend them for all services.
Highly Recommended
Bill The Plumber gives excellent service. Bobby was very informative, courteous, and explained a number of things to us regarding valves, hoses, etc. Highly recommend this company. You won’t be disappointed. They are very responsive and professional.
Nicest, most helpful repair technician I have dealt with ever!
I called to schedule appt to remedy back-up in kitchen sink/disposal. The technician Bobby arrived at scheduled time. He was very courteous and professional. Diagnosed the problem and gave me options. I checked my home warranty plan, which I should have done before I called Bill, and discovered that my home warranty should cover the cost to remove the blockage. I apologized to Bobby for not checking first. He was very understanding . I could not have been more pleased with the service and will use this company in the future. We have used them for several years now and tonight I was reminded why — service is excellent. Thank you, Bobby.
Excellent work!
I had a wonderful experience with Bill the Plumber. They have been extremely thorough with their work and arrived exactly on time each time. Matt is very very knowledgeable and goes out of his way to make sure that the job is done fully and perfectly. He took a lot of time to explain things to me with my many questions! He really cares about helping people. I would highly recommend this company to anyone. We purchased the lifetime plan and it is such a great deal! Thank you so much, Matt.
Courteous and efficient!
Our technician, Matt, was great!
Matt was great. He was on time, friendly, and very knowledgeable. He quickly diagnosed the problem and provided the accurate solution. Thank you for your timely and efficient service!
George handled all my problems and went above and beyond my expectations
This was my first experience with your company and I need to say how pleased I am with the efficiency and expertise that George used to handle a bad pipe problem I had in my old kitchen. He also went thru the house and fixed several things I put off for a long time that I would have thought to have approached later and now I have no worries and things are working well. He represented your company well in how he communicated and showed me the extent of my problem and now my plumbing in my kitchen and throughout my house is working perfectly. What a relief! He is an accomplished professional who I think is a real asset to your company. I wouldn’t hesitate to recommend Bill the Plummer and George R, to any of my friends because of the quality of work and speed with which a difficult problem was resolved.
great work
Matt just left after installing a water heater. He was professional and worked diligently. He explained everything well, and no leaks so far. He is a great asset to your company.
Problem solved!!!
Job well done!!!
Bobbie came and checked everything for me. I found him to be very efficient and knowledgeable.
“Excellent Service”
First experience with Bill The Plumber. Bobby was on-time, friendly, professional & got the job done in a prompt & efficient manner.
Couldn’t ask for a better or more professional job
Bobby felt like a friend I had known for years with a professional and knowledgeable attitude. He does his job as though he was working on his own house, which means his work is done right and looks good also. Shows up on time and does not rush through the job so it is done right the first time. Could not have asked for anything more! Great job Bobby extremely happy and satisfied with his work. Thanks man, David R.
I do not know what you mean
Bobby @ Russell performed the repair of leaking under the kitchen sink and replaced the garbage disposal and fixed the toilets. They were very efficient and professional in their work. I would highly recommend them to everyone.
$350.00
Bobby was very helpful, knowledgable and professional. He gave us a quote and there were no additional charges. Highly recommend!
George is Amazing!
George came out today to replace an outdoor faucet that has been leaking forever. He also checked several other small things, without additional cost. He was nice, efficient, did the job very well, and I felt that the price was reasonable. Bill the Plumber has saved me in the past and I’m sure they will be save me again in the future. Huge kudos to George for doing such a great job!
I don’t know what this is
Bobby in Sarasota was the plumber who handled issues this week at property I rent. He did an outstanding job diagnosing the problems and resolving them timely and efficiently. He had previously taken care of another issue a few months ago and had also done an outstanding job that time. He is very professional and efficient.
1174.90
Matt responded on Super Bowl Sunday and did a great, professional job of removing the main line blockage and making repairs to a toilet. Very knowledgeable and kept working to get the job done and because I am a Veteran I got 10% off. Hey Matt’s boss, you have a great company asset in Matt your employee.
Matt is outstanding!
We have been using this company for five years. They are professional, courteous and so knowledgeable. Our recent experience with Matt was exceptional. He explained everything, completed the job quickly and was super friendly. We can’t recommend Matt or this company enough!
“We now have a Plumbing company for Life”! Thank you Bill the Plumber.
Thank you Bobby and Russel for a job well done on a serious plumbing issue at our home. Both of you were professional, kind, and advised us what would be necessary to resolve our problem! Then you went to work and solved it! Can’t thank you enough for your expert service. . Also, thank you Eva, for your kindness in assisting with our appointment. Your kindness did not go unnoticed! we feel we have a plumbing service for life! Best regards, Douglas Peters
Quick Response, Great Job!
Bobby did an outstanding job on a nasty multiple drain blockage & stuck with it until the problem was solved.
Very professional. Good job all around!
Bobby made a quick diagnosis and solved the problem in record time. Very professional. Good job all around!
Excellent Job
Thanks to Bobby and Russell the tower leak is fixed. Great job and working late and very pleasant. Thanks for all your hard work!
Excellent service.
I called at 7:30 a.m. on a Saturday morning. I had a plumber arrive at 9:30 a.m Matt explained everything he was doing. 30 mo.utes later the task was completed Matt was kind, understanding and polite. Matt rocks! I would call this company again and recommend them.
Great work and polite
Service Technician Bobby did a great job at our house today. We had several leaky fixtures, he clearly explained what needed to be done and provided estimates for us to consider. His workmanship was excellent and everything was fixed promptly!
Competent, Honest and Friendly
I have used Bill the Plumber for several years and always had excellent service from the office staff and the plumbers. George R. just completed a repair and my annual inspection. I hope that he will be around for as many years as Eric, who recently retired. Highly recommend Bill the Plumber.
Great Referral! Fast, professional, reasonable rates and efficient service.
So here it is Christmas Eve and all my plumbing at a standstill and I only have one bathroom. A friend referred me to this company and within the hour they were out to put my mind at ease. Fast, professional, reasonable rates and efficient service and I have flowing water again. Very satisfied and grateful.
Professional and Dedicated Employee
I appreciate the professionalism that Bobby displayed. He was very informative and extremely polite. It was apparent that he is a dedicated and hard worker. He is an excellent representative for Bill The Plumber. Outstanding job.
Barry was very professional and helpful.
Barry was very professional and helpful. He got everything organized and sorted out for us in a timely manner. Excellent!
Tim D. is the best!
Tim D. is wonderful! He checked out our Halo System (we’ve had it for 2 yrs) just to make sure it was ok. Tim spent an hour with me explaining what this system actually does, unlike the plumber who installed it. There was no charge. Tim is going to be our “go-to plumber” from now on!!
Very prompt, pleasant and professional.
Thanks to Bobby for his diligence in troubleshooting our plumbing issue today. Very prompt, pleasant and professional.
Very efficient and polite
Byron called me after he checked the two pumps for my well and all running water parts inside. He explained the problem of ants in one pressure switch and recommended a viable solution. He was very efficient and polite. The good news of “no charge” per my yearly inspection contract made my day! Thank you, Byron!
Super job!
Great help, handled problem for me long distance. (I was 1500 miles away) took the lead and kept me informed. super job!
Always very professional and efficient
Always very professional and efficient , everything is explained and nothing is too much for them , I would recommend bill the plumber to any one who is looking for good workmanship and people who care . Mrs j
I am always happy with their ability
Bill the Plumber has served me for many years now…I am always happy with their ability to fix problems and maintain my household needs.
the service was excellent
As always arrival was on time…the earliest estimated time, in fact…and the service was excellent.
You are a true professional. Outstanding job.
Tim, Thanks as always for your help ….we can always count on you! We appreciate your knowledge and work ethic. You are a true professional. Outstanding job……. Thanks Mike & Tracey Robustelli
Excellent, as always
Excellent, as always, service and very creative solution to bath tub stopper.
Professional, friendly, informative.
Professional, friendly, informative. The staff at Bill the Plumber have always inspired confidence that they are doing a good job and finding the problems that need attention.
Great service
Great service, explained the work carefully and then did as I requested. Timely and careful.
Professionalism and an excellent job.
Thanks very much for your professionalism and an excellent job. Donna Neale
I would recommend him to anyone who needs any plumbing work done.
Byron did an excellent job of servicing our plumbing. He is a very considerate and friendly man. I would recommend him to anyone who needs any plumbing work done. I hope that he will return next year when our yearly inspection is due….
As always you did a terrific job.
I give nothing but praises.
Up to the most professional standards
Quick, courteous and complete service.
Very pleasant, kind & honest.
Very courteous and knowledgeable. He gets my highest rating.
Bill the Plumber is a company you can count on!!
“Very Professional”
Bill the Plumber is an awesome company and I highly recommend their services!
I have been using Bill the Plumber for 10 years. Recently I required some maintenance on a toilet and George showed up on time and did an excellent job!! Bill the Plumber is an awesome company and I highly recommend their services!
They are amazing and I suggest you use them!
They are amazing – use them all the time if you can! I was very impressed with their work.
Excellent service
Russell was the best..Fast and polite very efficent..Came in a timely manner and had the problem fixed fast…A great employee..So friendly and courteous…Would recommend to all my friends…
Bobby was very friendly, professional,
Bobby was very friendly, professional, helpful. I spoke directly with him as the on-duty technician on a Sunday evening (no operator) and he was able to stop by and help promptly. Fair pricing. Thanks!
Very pleased with Bobby
Plus the yearly maintenance, Bobby fixed the things that were problems in a pleasant, friendly way. I was very pleased and will be requesting him from now on.
Excellent Service
Thanks Bill the Plumber for sending me a fantastic service man. George was super efficient and fast cleaned out pipes and it didn’t cost an arm and a leg. You guys are the best
Efficient and friendly
Russell was very friendly and Competent. Explained many things as he was working. Knowledgeable at what he does. We bought the plan and he did all the inspections and replacement that needed to be done. He went beyond what we had expected of him.
Very Pleased
I woke up to a clog on a Sunday work day. A bit stressed as I could not solve with home remedies. Call many plumber (basically called the list in order). Voice mail on all companies that stated ‘Open’. Bill’s answered and had my challenge solved within the hour. Tim Rocked! Also ’emergency weekend’ price point was less than I had thought.
Thank You Tim / Thank You Bill’s!
Great Job!
I would highly recommend Bill the Plumber. They do an exceptional job. Bobby and Randall fixed a difficult leak under the slab, under the kitchen cabinets. They were very friendly, Knowledgeable, professional and courteous. They do what ever it takes to complete the job.
Eva is a super star
I would like to thank Eva for her help and calmness she displays when scheduling a tech to come fix a problem. I always feel better after talking to her and know the job will be done completely and efficiently. Thank you Eva
Required
Great Phone Fix
George was great. He walked me through my issue on the phone and was able to resolve my problem and save me a bunch of money. Next time I need a plumber I will be calling Bill the Plumber for sure.
Responsive, Efficient and Trustworthy
This company stands by its work. When I needed a new garbage disposal George came out and took care of it. When there was a problem with the unit itself, he came right back and solved my problem. I was impressed with the efficiency and friendly manner.
Matt was prompt, courteous, nice to my dog, and fixed the problem fast!
Matt was prompt, courteous, nice to my dog, and fixed the problem fast!
Bobby was the best!
Very prompt, professional service. Would recommend! Will definitely use them again!
Matt was thorough, polite and knowledgeable!
I had Matt come to my home today for my yearly checkup, Matt was thorough, polite and knowledgeable! I extended another two years. I highly recommend Bill the plumber and Matt as well.
Gratitude is not only the greatest of virtues, but the parent of all others.-Cicero
I was 100% satisfied with this company. They installed a toilet that I bought at Home Depot, and scheduled & completed the entire job after just 2 days of contacting the office. Very impressed with entire staff! Highly recommend!!
Outstanding Company! Reasonable and Accurate!
Found this Company from friend referral and they are amazing! Very honest straight forward and fixed our problems quickly. Our Technician Matt was super! We will stick with this company from here on. We were using Unique for 20yrs and all they did was rip us off at every turn! Thank you Bill The Plumber!
“So thankful for Bobby!”
Yesterday Bobby came to assess my well water’s softener system. Bobby took the time to fully explain potential concerns. Additionally, Bobby checked the plumbing in my kitchen, bathroom and laundry room. Fortunately and as a testament to their previous work, he was confident that mostly all is well. This honesty and transparency is what keeps me calling Bill The Plumber and requesting Bobbie and his sidekick Russell. Sincere young men with the professional attendance a customer looks for.
ALWAYS A 5 STAR ++ SERVICE
George at Bill the Plumber has done jobs for us including excellent system selection and installation of a tankless, electric water heater. I was tired of having to use a plunger with our low flush toilets, decided to upgrade. Called Bill the Plumber, got to work with my favorite rep Eva, told her I needed 3 new toilets and 3 new facet installations, wanted George to do the work. Eva set us up and kept us well informed through out the process. George quickly came to our place, recommended the hardware that we would like, gave us a quote and some nice discounts. Eva got us quickly schedules and George and Matt showed up to do the work, they did it quickly with high technical quality, improved our set up, cleaned up well after. We are very happy with our new systems and with the excellent support provided by our Bill the Plumber Team. If you need plumbing work done call Eva at Bill the Plumber, the service I have received is always 10 stars out of 5 stars.
He did such a good job and took him no time at all. I am very happy with his work and his help to solve my problem.
I had a leak outside to the point I could not turn on or off my water hose. Matt came out gave me an estimate to fix it. What a surprise to find out it did not even cost what the estimate was and gave me a discount. He did such a good job and took him no time at all. I am very happy with his work and his help to solve my problem. I will be calling Bill the Plumber from now on.
Nice job, low-key, no pressure
The guy who came out today had been to our place in the past and was familiar with our situation. He did a nice clean job with our various toilets and sinks and gave us some tips for keeping our plumbing functioning well. Very polite and low-key, I’d definitely have them back again in the future.
Wonderful Experience
We are tremendously satisfied with the service and responsiveness of Bill the Plumber. George was prompt, knowable and efficient as he installed our new Garbage Disposal. He also made suggestions to reduce our energy usage, telling us to close off the water and turn off the circuit breaker to the water heater when we go away, as so many snow birds do. Oh, the price for the service was eminently reasonable. Thanks George and all those at Bill the Plumber who made this such a good experience.
3500
Bobby & Chad arrived on time to give me an estimate for replacing my non working 72 gallon gas hot water heater. Within a few minutes Bobby had the unit working. It still needs to have thermostat replaced but I now have hot water. Previous service calls were not able to get the unit working. Bobby provided me with an estimate which I consider too high but I was very impressed with Bobby getting my old water heater working (for now).
Good Dudes
Bobby and Chad made quick work of a leaking pipe. They worked with me to lower the costs. Not only are they knowledgeable and efficient, they are a couple of good dudes. Highly recommend.
very professional and informative
Bobby came to our house on a Sunday night due to a septic back-up and he was very professional and informative. He did what he could and said he?d return Monday with a co-worker. Bobby and Russel arrived to an even bigger disaster Monday morning but worked efficiently to solve the problem. They were wonderful!!!! We will use them again for any future plumbing issues.
Bill The Plumber made me smile today!
Today I had a problem with a sewer line and needed a jet wash and repair. Bobby and Russ were dispatched to fix the problem. They were friendly and professional, efficient and clean. The problem was gone in a timely fashion and my anxiety level went way down. Bobby spotted a possible future problem and gave me a couple of alternatives to think about if I decide to be proactive and rest easier in the future. I was very happy with their service and will recommend them to my friends and family for any plumbing needs that they may encounter.
They make bad news easier to handle.
Over the past several months, I’ve had Bobby, Russell and Jeremy navigate the problems of my well, water treatment, hot water heater and most recently, a small leak behind the wall. These guys have completed each job with professional conduct and in a timely manner. Bill the Plumber is a trustworthy company with an earned reputation. I thank these gentlemen truly and look forward to having my house repipe this week!
Excellent and thorough service
We had a very messy, under the sink job to be done. The garbage disposal was leaking and the pipes were old and corroded. Matt was very thorough, patient and knowledgeable. He walked us through the whole process and then efficiently proceeded to do the job. He was friendly, helpful, thorough and very tidy. Everything looks and works great. We were very impressed by him. Highly recommend.
Pleasure doing business with Bill the Plumber
I have been with Bill the Plumber since 2010 and I have been very satisfied with their work. The young man that came out today was very personable , upfront, and efficient. He came at the start of the scheduled window time and got right to work. He knew what he was doing and did a very good job of explaining what needed to be done and what he was going to do.
Excellent and conscientious service!
Scheduled annual backflow testing with Eva, and was given a 2 hour window for technician to arrive – NOT the 5 hour window that my air conditioning service company gave me. Matt, the technician who came to do the work was extremely knowledgeable and even checked my tub drainage (I thought it was a bit slow draining). No problem with it though. Matt was very personable and professional. Excellent experience with Bill the Plumber.
Very Professional
I am very pleased with my plumbing services. Bobby helped me select the best option for replacing two toilets upstairs in my townhome! As well as replacing a faucet in one of my bathrooms. He was professional and efficient. Thanks! I would definitely recommend your services.
Matt the plumbing super hero saved the day
Fearing the worst when the pipes backed up, Matt the plumbing super hero saved the day. Not only did he take the time to fully explain the who, what and why, he also worked with the main office to get a great price. It is because of Matt’s great customer service (and quality of workmanship), and the the other plumbers that have serviced us in the past, that we have been a customer for several decades. Bill the Plumber is the only one you should call for the best service at a reasonable price. HIGHLY RECOMMEND. A+++++++++
Excellent service!!!
Matt was absolutely excellent in the service he provided. Because of him Bill the plumber will always do my plumbing work!!!
Fabulous Find
So happy to have discovered Bill The Plumber. Jeremy was super nice, & he did a great job. The annual protection plan is a great deal.
Fast service for an emergency & a job well done
Office staff got a plumbing expert to me on a same day basis for an emergency water heater leak. Bobby quickly sized up the situation, picked up a replacement water heater, and installed it before the end of the day. Fast worker, very knowledgeable and efficient, good natured and good sense of humor.
Excellent communication, honest and professional
Matt was a great help since I was not able to be on-site the day of my job. He was honest, professional and informative every step of the way. I will definitely call Bill the Plumber next time and refer any friends in need of plumbing services. Thank you for a job well done, Matt!
Got here Fast
I was impressed with the fast response of the technician on a Saturday emergency. I manage a motel and needed a stoppage removed before the next guest checked in. Matt was very knowledgeable. I know all the plumbing lines and between the two of us he was up and running in minutes. I recommend Matt because he knows his job and what he is doing. He was also informative for maintenance of our lines as well.
Polite, Professional, and Efficient!
Bobby and Russell were very professional (they introduced themselves first thing) and efficient in diagnosing the problem with my tankless water heater. They completed a temporary fix and had the repair parts shipped overnight. I would feel confident with these guys if I ever need Bill the Plumber’s services again.
1377
Our hot water heater starting leaking on Saturday during the thanksgiving weekend. We had used bill the plumber before and was very satisfied with their work. It was 9:30 am and we called and pressed # 1 for emergency service and was answered by the 3rd ring. George the technician on call informed us that he would be there in 45 minutes to an 1 hour. He arrived early and sized the situation and said he could have the water heater installed as soon as he could get it from their warehouse. He was very courteous and informative. Before 12 noon he had the heater installed and ready to go. The service and speed it was performed was amazing. We were expecting to have to be without hot water until the following week. Hats off to the company and George for being so expedient.
$1300.
We called about a leak thought to be coming from the dishwasher. Turned out to be much more complicated-cracks in the cast iron and copper pipes in the wall behind the kitchen cabinets. Bobby and Russell tackled this by cutting through the drywall behind the sink drains and then cutting out the cast iron and copper lines and installing new PVC parts. They ran water in the sink to test the repairs. They were very efficient, professional, and polite and explained all the steps taken as they did the repair. We are very pleased with the result and highly recommend Bobby and Russell.
Quote.
Matt the Plumber not only did a great job, he made the experience fun! Thank you, Matt!
Pipe replacement
This company is great! They are at the house when they say they are going to be. Today Matt and Russell replaced the underground cast iron. Both guys were very friendly! Matt is young, but he blew me away with his knowledge. Fixed the problem super fast and efficiently. They didn’t leave any mess behind. I am super impressed with this company and would definitely use them again if the need ever arises!
Professional, efficient, and great Job!
Bobby from Bill the Plumber came out today and fixed a bathroom faucet we thought we were going to have to replace, saving us a lot of money on that. And he replaced the kitchen faucet which we knew had to replace saving us money on a very good faucet with a five year warranty. He had it on his truck, so there was no waiting and was basically in and out of here in an hour. Thanks Bobby!
Above and beyond customer service
From speaking to Jan and Eva to Tim cutting my PVC into numerous 4 inch pieces they went above and beyond excellent customer service. I am making a toy car garage for my three-year-old grandson. It is made out of a wooden crate and PVC. I did not realize how difficult it is to cut PVC with a hacksaw. I knew a plumber service would have an electric saw. Bill the plumber company graciously told me they could do this for me at no charge. I brought Tim his favorite pie coconut cream pie. I cannot express in words my gratitude for their very kind help. I would highly recommend them for all services.
Highly Recommended
Bill The Plumber gives excellent service. Bobby was very informative, courteous, and explained a number of things to us regarding valves, hoses, etc. Highly recommend this company. You won’t be disappointed. They are very responsive and professional.
Nicest, most helpful repair technician I have dealt with ever!
I called to schedule appt to remedy back-up in kitchen sink/disposal. The technician Bobby arrived at scheduled time. He was very courteous and professional. Diagnosed the problem and gave me options. I checked my home warranty plan, which I should have done before I called Bill, and discovered that my home warranty should cover the cost to remove the blockage. I apologized to Bobby for not checking first. He was very understanding . I could not have been more pleased with the service and will use this company in the future. We have used them for several years now and tonight I was reminded why — service is excellent. Thank you, Bobby.
Excellent work!
I had a wonderful experience with Bill the Plumber. They have been extremely thorough with their work and arrived exactly on time each time. Matt is very very knowledgeable and goes out of his way to make sure that the job is done fully and perfectly. He took a lot of time to explain things to me with my many questions! He really cares about helping people. I would highly recommend this company to anyone. We purchased the lifetime plan and it is such a great deal! Thank you so much, Matt.
Courteous and efficient!
Our technician, Matt, was great!
Matt was great. He was on time, friendly, and very knowledgeable. He quickly diagnosed the problem and provided the accurate solution. Thank you for your timely and efficient service!
George handled all my problems and went above and beyond my expectations
This was my first experience with your company and I need to say how pleased I am with the efficiency and expertise that George used to handle a bad pipe problem I had in my old kitchen. He also went thru the house and fixed several things I put off for a long time that I would have thought to have approached later and now I have no worries and things are working well. He represented your company well in how he communicated and showed me the extent of my problem and now my plumbing in my kitchen and throughout my house is working perfectly. What a relief! He is an accomplished professional who I think is a real asset to your company. I wouldn’t hesitate to recommend Bill the Plummer and George R, to any of my friends because of the quality of work and speed with which a difficult problem was resolved.
great work
Matt just left after installing a water heater. He was professional and worked diligently. He explained everything well, and no leaks so far. He is a great asset to your company.
Problem solved!!!
Job well done!!!
Bobbie came and checked everything for me. I found him to be very efficient and knowledgeable.
“Excellent Service”
First experience with Bill The Plumber. Bobby was on-time, friendly, professional & got the job done in a prompt & efficient manner.
Couldn’t ask for a better or more professional job
Bobby felt like a friend I had known for years with a professional and knowledgeable attitude. He does his job as though he was working on his own house, which means his work is done right and looks good also. Shows up on time and does not rush through the job so it is done right the first time. Could not have asked for anything more! Great job Bobby extremely happy and satisfied with his work. Thanks man, David R.
I do not know what you mean
Bobby @ Russell performed the repair of leaking under the kitchen sink and replaced the garbage disposal and fixed the toilets. They were very efficient and professional in their work. I would highly recommend them to everyone.
$350.00
Bobby was very helpful, knowledgable and professional. He gave us a quote and there were no additional charges. Highly recommend!
George is Amazing!
George came out today to replace an outdoor faucet that has been leaking forever. He also checked several other small things, without additional cost. He was nice, efficient, did the job very well, and I felt that the price was reasonable. Bill the Plumber has saved me in the past and I’m sure they will be save me again in the future. Huge kudos to George for doing such a great job!
I don’t know what this is
Bobby in Sarasota was the plumber who handled issues this week at property I rent. He did an outstanding job diagnosing the problems and resolving them timely and efficiently. He had previously taken care of another issue a few months ago and had also done an outstanding job that time. He is very professional and efficient.
1174.90
Matt responded on Super Bowl Sunday and did a great, professional job of removing the main line blockage and making repairs to a toilet. Very knowledgeable and kept working to get the job done and because I am a Veteran I got 10% off. Hey Matt’s boss, you have a great company asset in Matt your employee.
Matt is outstanding!
We have been using this company for five years. They are professional, courteous and so knowledgeable. Our recent experience with Matt was exceptional. He explained everything, completed the job quickly and was super friendly. We can’t recommend Matt or this company enough!
“We now have a Plumbing company for Life”! Thank you Bill the Plumber.
Thank you Bobby and Russel for a job well done on a serious plumbing issue at our home. Both of you were professional, kind, and advised us what would be necessary to resolve our problem! Then you went to work and solved it! Can’t thank you enough for your expert service. . Also, thank you Eva, for your kindness in assisting with our appointment. Your kindness did not go unnoticed! we feel we have a plumbing service for life! Best regards, Douglas Peters
Quick Response, Great Job!
Bobby did an outstanding job on a nasty multiple drain blockage & stuck with it until the problem was solved.
Very professional. Good job all around!
Bobby made a quick diagnosis and solved the problem in record time. Very professional. Good job all around!
Excellent Job
Thanks to Bobby and Russell the tower leak is fixed. Great job and working late and very pleasant. Thanks for all your hard work!
Excellent service.
I called at 7:30 a.m. on a Saturday morning. I had a plumber arrive at 9:30 a.m Matt explained everything he was doing. 30 mo.utes later the task was completed Matt was kind, understanding and polite. Matt rocks! I would call this company again and recommend them.
Great work and polite
Service Technician Bobby did a great job at our house today. We had several leaky fixtures, he clearly explained what needed to be done and provided estimates for us to consider. His workmanship was excellent and everything was fixed promptly!
Competent, Honest and Friendly
I have used Bill the Plumber for several years and always had excellent service from the office staff and the plumbers. George R. just completed a repair and my annual inspection. I hope that he will be around for as many years as Eric, who recently retired. Highly recommend Bill the Plumber.
Great Referral! Fast, professional, reasonable rates and efficient service.
So here it is Christmas Eve and all my plumbing at a standstill and I only have one bathroom. A friend referred me to this company and within the hour they were out to put my mind at ease. Fast, professional, reasonable rates and efficient service and I have flowing water again. Very satisfied and grateful.
Professional and Dedicated Employee
I appreciate the professionalism that Bobby displayed. He was very informative and extremely polite. It was apparent that he is a dedicated and hard worker. He is an excellent representative for Bill The Plumber. Outstanding job.
Barry was very professional and helpful.
Barry was very professional and helpful. He got everything organized and sorted out for us in a timely manner. Excellent!
Tim D. is the best!
Tim D. is wonderful! He checked out our Halo System (we’ve had it for 2 yrs) just to make sure it was ok. Tim spent an hour with me explaining what this system actually does, unlike the plumber who installed it. There was no charge. Tim is going to be our “go-to plumber” from now on!!
Very prompt, pleasant and professional.
Thanks to Bobby for his diligence in troubleshooting our plumbing issue today. Very prompt, pleasant and professional.
Very efficient and polite
Byron called me after he checked the two pumps for my well and all running water parts inside. He explained the problem of ants in one pressure switch and recommended a viable solution. He was very efficient and polite. The good news of “no charge” per my yearly inspection contract made my day! Thank you, Byron!
Super job!
Great help, handled problem for me long distance. (I was 1500 miles away) took the lead and kept me informed. super job!
Always very professional and efficient
Always very professional and efficient , everything is explained and nothing is too much for them , I would recommend bill the plumber to any one who is looking for good workmanship and people who care . Mrs j
I am always happy with their ability
Bill the Plumber has served me for many years now…I am always happy with their ability to fix problems and maintain my household needs.
the service was excellent
As always arrival was on time…the earliest estimated time, in fact…and the service was excellent.
You are a true professional. Outstanding job.
Tim, Thanks as always for your help ….we can always count on you! We appreciate your knowledge and work ethic. You are a true professional. Outstanding job……. Thanks Mike & Tracey Robustelli
Excellent, as always
Excellent, as always, service and very creative solution to bath tub stopper.
Professional, friendly, informative.
Professional, friendly, informative. The staff at Bill the Plumber have always inspired confidence that they are doing a good job and finding the problems that need attention.
Great service
Great service, explained the work carefully and then did as I requested. Timely and careful.
Professionalism and an excellent job.
Thanks very much for your professionalism and an excellent job. Donna Neale
I would recommend him to anyone who needs any plumbing work done.
Byron did an excellent job of servicing our plumbing. He is a very considerate and friendly man. I would recommend him to anyone who needs any plumbing work done. I hope that he will return next year when our yearly inspection is due….
As always you did a terrific job.
I give nothing but praises.
Up to the most professional standards
Quick, courteous and complete service.
Very pleasant, kind & honest.
Very courteous and knowledgeable. He gets my highest rating.
Bill the Plumber is a company you can count on!!
“Very Professional”
Bill the Plumber is an awesome company and I highly recommend their services!
I have been using Bill the Plumber for 10 years. Recently I required some maintenance on a toilet and George showed up on time and did an excellent job!! Bill the Plumber is an awesome company and I highly recommend their services!
They are amazing and I suggest you use them!
They are amazing – use them all the time if you can! I was very impressed with their work.
Excellent service
Russell was the best..Fast and polite very efficent..Came in a timely manner and had the problem fixed fast…A great employee..So friendly and courteous…Would recommend to all my friends…
Bobby was very friendly, professional,
Bobby was very friendly, professional, helpful. I spoke directly with him as the on-duty technician on a Sunday evening (no operator) and he was able to stop by and help promptly. Fair pricing. Thanks!
Very pleased with Bobby
Plus the yearly maintenance, Bobby fixed the things that were problems in a pleasant, friendly way. I was very pleased and will be requesting him from now on.
Excellent Service
Thanks Bill the Plumber for sending me a fantastic service man. George was super efficient and fast cleaned out pipes and it didn’t cost an arm and a leg. You guys are the best
Efficient and friendly
Russell was very friendly and Competent. Explained many things as he was working. Knowledgeable at what he does. We bought the plan and he did all the inspections and replacement that needed to be done. He went beyond what we had expected of him.
Very Pleased
I woke up to a clog on a Sunday work day. A bit stressed as I could not solve with home remedies. Call many plumber (basically called the list in order). Voice mail on all companies that stated ‘Open’. Bill’s answered and had my challenge solved within the hour. Tim Rocked! Also ’emergency weekend’ price point was less than I had thought.
Thank You Tim / Thank You Bill’s!
Great Job!
I would highly recommend Bill the Plumber. They do an exceptional job. Bobby and Randall fixed a difficult leak under the slab, under the kitchen cabinets. They were very friendly, Knowledgeable, professional and courteous. They do what ever it takes to complete the job.
Eva is a super star
I would like to thank Eva for her help and calmness she displays when scheduling a tech to come fix a problem. I always feel better after talking to her and know the job will be done completely and efficiently. Thank you Eva
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